Issue with Playing Media Site Links

Article ID: 75510  

Why isn't my Media Site video opening?


Media Site video not opening?

  1. Due to security updates, the Media Site video hyperlinks may need to include the “https” instead of just the “http” at the front of the URL.
  2. Copy and paste the video’s URL link into a new internet window/tab, then add the "s" as mentioned in step #1.  If there is already an “s” skip to step #4.
  3. Refresh your browser window/tab to load the page (you made need to refresh more than once for the video to fully load).
  4. What browser are you using?   If using Chrome, please try copying and pasting the link in IE.

Article Details
Views: 587 Created on: May 24, 2016