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IT Help Desk > Knowledge base> Category: Security
Category: Security
7 Articles
Orange arrow I am Faculty/Staff and having PGP login issues, how can I fix it?

502 views
  Chances are you are on a laptop and recently changed your password. You will need to follow the directions below to synchronize the updated password on your machine. Login to the PGP screen using your OLD password (if your new password is not working) Hit the Tab key to see what characters...
Orange arrow What are the password requirements?

1272 views
  Northwood University is committed to a secure information technology environment, and requires strong and unique passwords. Passwords that do not meet the following requirements or are otherwise found vulnerable will be rejected. Passwords must meet the following criteria Be at least 8 characte...
Orange arrow How do I reset/change my password and/or set up my security questions?

1002 views
  Information Technology has implemented a password self-service system which allows students, faculty, and staff to reset their password via the web at any time, from any location. Current users are forced to enroll in this service and provide three security questions with answers to verify identity...
Posted in: Security

Orange arrow What sort of network accounts will I have at Northwood University?

480 views
  Every student will be given a user ID and a password to log onto the network, and their Blackboard account. The user ID that is assigned to you does not change. The password to log onto the network and into Blackboard is the same. The password will expire every 180 days....
Posted in: Security

Orange arrow What do I do if Northwood NOW! will not let me register?

650 views
  In some cases, Northwood NOW! may not allow users to register for the alert system and prevent them from accessing Blackboard. If you receive an error message of "The SMS Address {phone} has been blocked by the carrier or the user. Notifications will not be sent to this device." This error message...
Orange arrow What is Northwood NOW?

512 views
  Information Technology requires all students to enroll in our Northwood NOW! Alert Notification System. In the event of incalement weather or an emergency, Northwood University will make every effort to reach all students, faculty and staff through the contact information you enter into Northwood ...
Orange arrow How do I stop receiving Spam mail?

388 views
  When you no longer want to see messages from someone, you can block a sender. Below you will find directions on how to setup this feature using Outlook. Block Sender Right-click a message from the sender you want to block, and then click Junk > Block Sender. The blocked...

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