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Tag: device
20 Articles
Orange arrow Can I access my Northwood email on my mobile device?

1507 views
  If you have mobile device that is able to sync/connect with Exchange/Outlook, you may be able to access your Northwood email account from your device. VIDEO TUTORIALS iOS Devices (iPhone / iPad) Tap Settings on the Home screen Tap Mail Tap Accounts (if running iOS 10) Tap Add Account... Ta...
Posted in: Email

Orange arrow How do I get Microsoft Office on my device?

1303 views
  Northwood University is providing Microsoft Office to our faculty, staff, and student's PERSONAL HOME COMPUTER(S) AND/OR MOBILE DEVICE(S) free of charge. This means the latest version of the full Office productivity suite, including Word, Excel, PowerPoint, OneNote, and more are available. As long ...
Orange arrow I am Faculty/Staff and having PGP login issues, how can I fix it?

502 views
  Chances are you are on a laptop and recently changed your password. You will need to follow the directions below to synchronize the updated password on your machine. Login to the PGP screen using your OLD password (if your new password is not working) Hit the Tab key to see what characters...
Orange arrow How do I turn off pop-up blocker?

267 views
  If you are experiencing difficulties with Colleague or other sites not opening pages, you probably have your pop-up blocker turned on. To turn this off please follow the instructions below. Internet Explorer: Navigate the to Tools icon in the upper right hand corner of the browser. Scroll dow...
Orange arrow How do I register my personal device?

664 views
  Note: You must be on the Northwood network in order to register your device Connect your device to Northwood University’s wired or wireless network. Please note that if you are using a wireless connections, you must select the SSID "northwood". Start a web browser and try to visit a...
Posted in: Networking

Orange arrow How do I register my Game Console/Smart TV/Entertainment Device to the network?

587 views
  Connect your Game Console/Smart TV/Entertainment Device to the wired or wireless network and start an online game or attempt to connect to the Internet. This will allow the network registration system to see your system’s registration attempts. If the device has a web browser you may be able...
Posted in: Networking

Orange arrow What Apple discounts do you offer?

612 views
  Apple has created a custom web store for Northwood University students, faculty, and staff to purchase personal computers for home use. The web store allows for online ordering at a discounted price. Apple purchases through this Apple program are transactions between Apple and the individual order...
Orange arrow What Dell discounts do you offer?

559 views
  Dell Computer Company has created a custom web store for Northwood University students, faculty, and staff to purchase personal computers for home use. The web store allows for online ordering at a discounted price. Dell is the standard PC for all Northwood University owned computers. Northwood Un...
Orange arrow Where do I go if I need technical support for my PC?

587 views
  You can bring your computer to the Help Desk. The service is complimentary best effort PC repair and will not provide any hardware or software required to resolve any given issue. Please note that computers are serviced on a first come-first serve basis. The extent of the problem, how long it takes...
Orange arrow Should I buy a laptop or a desktop?

534 views
  A laptop will cost more than a comparable desktop unit, but it does give the advantage of being portable. Students who want to take their laptop to class for note taking or who will travel on weekends may find it beneficial to have their own programs and data files readily accessible. However, ther...
Orange arrow If I have my own computer, can I connect to the Internet from my dorm room/apartment?

510 views
  All students who wish to connect their personal computer to the Northwood University network must meet certain security requirements. Upon connecting to the Northwood network, you will be required to install an agent that will check your computer for specific criteria and require you to fix any pro...
Orange arrow How do I connect my Northwood owned laptop to my home network?

510 views
  Double click on the Odyssey Access Client Manager to bring up the settings screen. Now on the Odyssey Access Client Manager (OACM), click the "Scan" button so your Wi-Fi card can scan the home Wi-Fi network. The scan should reveal your home Wi-Fi network as well as other Wi-Fi signals in the a...
Posted in: Networking

Orange arrow What is OneDrive and how do I use it?

346 views
  Microsoft OneDrive for Education is your document library. OneDrive for Education uses Microsoft Office 365 hosted productivity software to store and organize your work files in the cloud. When you store your files in the cloud, it’s easy to share them with your coworkers so that they can r...
Orange arrow How do I VPN into the Northwood network?

513 views
  The first time a computer logs into the updated SSL VPN software there will be a few extra steps that need to be completed in order to prepare the computer to use the system. Below are detailed instructions for first time use. Open an Internet Explorer and type vpn.northwood.edu into the address...
Posted in: Networking

Orange arrow Where do I find my device's MAC Address?

478 views
  What is a MAC Address? A MAC address is a unique identifier attached to most network adapters (NICs). This identifier is a sequence of 12 hexad ecimal digits (0-9,A-F) most often represented like this 00:11:22:aa:bb:cc or 00-11-22-aa-bb-cc. To find your device's MAC address follow the simple step...

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