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Summer Hours: Monday - Friday 8AM-6PM
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Tag: student
50 Articles
Orange arrow Can I access my Northwood email on my mobile device?

  If you have mobile device that is able to sync/connect with Exchange/Outlook, you may be able to access your Northwood email account from your device. VIDEO TUTORIALS iOS Devices (iPhone / iPad) Tap Settings on the Home screen Tap Mail Tap Accounts (if running iOS 10) Tap Add Account... Ta...
Posted in: Email

Orange arrow How do I install Minitab or JMP?

  The IT Help Desk no longer provides software install discs to any program. However, all Math software resources are now available as a digital download. Log into Choose the My Files Tab Click the Northwood University section on the left hand side of the screen Choose Math ...
Posted in: Blackboard

Orange arrow What are the password requirements?

  Northwood University is committed to a secure information technology environment, and requires strong and unique passwords. Passwords that do not meet the following requirements or are otherwise found vulnerable will be rejected. Passwords must meet the following criteria Be at least 8 characte...
Orange arrow How can I access my student's financial aid and make payments online?

  What is Parent WebAdvisor? As a parent, you may need access to view your student’s academic and financial information. If your child grants you access you will be able to review your student's bill/account and make payments, financial aid status, award letter, class schedule, final grades, ...
Orange arrow What Apple discounts do you offer?

  Apple has created a custom web store for Northwood University students, faculty, and staff to purchase personal computers for home use. The web store allows for online ordering at a discounted price. Apple purchases through this Apple program are transactions between Apple and the individual order...
Orange arrow What Dell discounts do you offer?

  Dell Computer Company has created a custom web store for Northwood University students, faculty, and staff to purchase personal computers for home use. The web store allows for online ordering at a discounted price. Dell is the standard PC for all Northwood University owned computers. Northwood Un...
Orange arrow Where do I go if I need technical support for my PC?

  You can bring your computer to the Help Desk. The service is complimentary best effort PC repair and will not provide any hardware or software required to resolve any given issue. Please note that computers are serviced on a first come-first serve basis. The extent of the problem, how long it takes...
Orange arrow Are students required to own a computer?

  No. Students who do not own a computer may use on-campus computer labs. Northwood has several academic computer labs available, with a capacity of over 150 workstations, on campus for student use at various times throughout the day. Open lab hours will vary in each lab for each semester. Miner ...
Tagged: student, printer, lab

Orange arrow Should I buy a laptop or a desktop?

  A laptop will cost more than a comparable desktop unit, but it does give the advantage of being portable. Students who want to take their laptop to class for note taking or who will travel on weekends may find it beneficial to have their own programs and data files readily accessible. However, ther...
Orange arrow What do I do if I have malware or a virus?

  All computers that access the Northwood University network are required to have an up-to-date antivirus package installed. The links provided below are suggestions for computer users who do not yet have an antivirus software installed. Northwood University does not endorse a given package over anot...
Orange arrow Will I need to bring a printer to campus?

  No. A printer is not required. All campus computer labs have a laser printer for student use. A system is in place to keep track of all personal student printing. Each print job costs 10 cents for black and white and 15 cents for color. Northwood provides you a $75 balance to use toward printing at...
Orange arrow How do I add more money to my printing balance?

  You will need to fill out a Print Purchase Agreement Form and pay for the additional printing credits at the Business Office. Once the form has been filled out, the Information Technology office will be emailed your receipt and add the amount to your print balance within 24 hours....
Orange arrow If I have my own computer, can I connect to the Internet from my dorm room/apartment?

  All students who wish to connect their personal computer to the Northwood University network must meet certain security requirements. Upon connecting to the Northwood network, you will be required to install an agent that will check your computer for specific criteria and require you to fix any pro...
Orange arrow What sort of network accounts will I have at Northwood University?

  Every student will be given a user ID and a password to log onto the network, and their Blackboard account. The user ID that is assigned to you does not change. The password to log onto the network and into Blackboard is the same. The password will expire every 180 days....
Posted in: Security

Orange arrow Am I provided with a folder to save files on campus computers?

  Students are provided with 1TB of Microsoft OneDrive online storage space for documents, photos, and videos, so you can edit and share them from anywhere, on all of your devices. Students are also provided 250 MB of personal network space called the S: drive to store information when working in a ...

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