IT Help Desk Hours
Summer Hours: Monday - Friday 8AM-6PM
Support Center > Knowledge base> Tagged: assistance
Tag: assistance
34 Articles
Orange arrow How can I access the Northwood wireless network?

785 views
  All visitors to Northwood University have access to the northwood wireless network. Self-Registration for an account is required, and has been verified to work with all major web browsers—if you have problems registering your device, please try a different web browser (i.e. Internet Explorer...
Posted in: Networking

Orange arrow I am Faculty/Staff and having PGP login issues, how can I fix it?

625 views
  Chances are you are on a laptop and recently changed your password. You will need to follow the directions below to synchronize the updated password on your machine. Login to the PGP screen using your OLD password (if your new password is not working) Hit the Tab key to see what characters...
Orange arrow What are the password requirements?

1505 views
  Northwood University is committed to a secure information technology environment, and requires strong and unique passwords. Passwords that do not meet the following requirements or are otherwise found vulnerable will be rejected. Passwords must meet the following criteria Be at least 8 characte...
Orange arrow How do I turn off pop-up blocker?

335 views
  If you are experiencing difficulties with Colleague or other sites not opening pages, you probably have your pop-up blocker turned on. To turn this off please follow the instructions below. Internet Explorer: Navigate the to Tools icon in the upper right hand corner of the browser. Scroll dow...
Orange arrow How do I obtain a Xerox Printer/Copy Code?

342 views
  If you are having code difficulties with a Xerox printer, or need a code established please contact Bridget Smith at x74304 in the Business Office....
Orange arrow Can you help with publisher integrations like Minitab, WileyPlus, SimNet, Pearson MyLab, or McGrawHill?

816 views
  Since publishers integrations and materials are outside of the Northwood Blackboard system (e.g., WileyPlus, SIMnet, Pearson), Northwood I.T. staff are blocked from getting into the systems to troubleshoot issues for you or students. The publishers have support staffs of their own that are very ...
Posted in: Blackboard

Orange arrow How do I navigate through Blackboard?

400 views
  Please see the Getting Started with the Course Environment guide posted here....
Posted in: Blackboard

Orange arrow How do I log into Blackboard?

641 views
  My. Northwood.edu is a web portal maintained for the benefit of Northwood University students, faculty and staff. This site will play an important role in your Northwood experience, making your awareness and understanding of it key to your success as a Northwood faculty or staff member. The onlin...
Posted in: Blackboard

Orange arrow What all can I do within Blackboard?

495 views
  My.northwood.edu is a community web space for Northwood students, faculty and staff. It serves as a single-source venue for communication, teaching and learning, access to key resources and services, and as access to individual academic and financial information. The site is organized and navigated...
Posted in: Blackboard

Orange arrow How do I post a course syllabus?

318 views
  With Edit Mode on, Click Syllabus from the course menu Mouse over Build Content to display the drop-down menu then choose (click) Item To attach/link the Syllabus, you can choose to: - click the Attach File tool from the Text editor, or - click Browse My Computer to attach from a location o...
Posted in: Blackboard

Orange arrow How do I create a course announcement?

269 views
  With Edit Mode on, scroll down to the Course Management menu, expand Course Tools and Click Announcements Click Create Announcement button Complete the Create Announcement screen Type Subject Title Add Message – Use editor tools to change fonts, text color/size, add external links, ...
Posted in: Blackboard

Orange arrow How do I record my class attendance?

285 views
  With Edit Mode on, scroll down to the Course Management menu, expand Course Tools and Click Course Attendance Choose the Attendance Date and Click Submit Click Attendance Status drop-down menu to select the Attendance Status (present is the default) Click “Save” to record attendan...
Posted in: Blackboard

Orange arrow How do I add a Discussion Board?

394 views
  With Edit Mode on, scroll down to the Control Panel, expand Course Tools and Click Discussion Board Under the heading Discussion Board click the Course ID (a 5 digit number) Click the Create Forum button Complete the Create Forum screen Add Forum title/subject. In the Description window a...
Posted in: Blackboard

Orange arrow How do I add a Turnitin Assignment?

253 views
  To add a Turnitin Assignment: With the edit mode turned on in your class, click on the Content Area that you would like to house the assignment (Weekly Folder, Assignments, etc.). Click on the Assessments drop down button and choose Turnitin Assignment from the drop down selection list. Ent...
Posted in: Blackboard

Orange arrow How do I add an assignment?

205 views
  With Edit Mode on, Click the Content Area (Class Folders) button from the course menu Mouse over Create Assessment to add an assignment directly to the content area, or open a weekly/unit folder then mouse over Create Assessment to display the drop-down menu options and click Assignment Complet...
Posted in: Blackboard


Page: 1 of 3