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Tag: faculty
41 Articles
Orange arrow How do I embed a Youtube video to my class?

  With the recent updates made by Google in April the ability record/upload videos through your course and select videos for display in your course has been broken. Blackboard is currently working on a fix but currently the ability is not there. In the meantime you can use the below steps to upload/r...
Posted in: Blackboard

Orange arrow I am Faculty/Staff and having PGP login issues, how can I fix it?

  Chances are you are on a laptop and recently changed your password. You will need to follow the directions below to synchronize the updated password on your machine. Login to the PGP screen using your OLD password (if your new password is not working) Hit the Tab key to see what characters...
Orange arrow What are the password requirements?

  Northwood University is committed to a secure information technology environment, and requires strong and unique passwords. Passwords that do not meet the following requirements or are otherwise found vulnerable will be rejected. Passwords must meet the following criteria Be at least 8 characte...
Orange arrow How do I turn off pop-up blocker?

  If you are experiencing difficulties with Colleague or other sites not opening pages, you probably have your pop-up blocker turned on. To turn this off please follow the instructions below. Internet Explorer: Navigate the to Tools icon in the upper right hand corner of the browser. Scroll dow...
Orange arrow How do I manage exceptions on my browser?

  How to manage exceptions using Internet Explorer. On your computer, open Internet Explorer. At the top left, click “Tools” drop-down and then click “Internet Options.” Select the “Privacy” tab. Under the settings category select the “Sites” opti...
Posted in: Blackboard

Orange arrow How do I use MiVoice - Mitel's Office Desk Phone and Skype for Business (Lync) Integration?

  MiVoice for Skype® for Business is an application which provides seamless integration of Mitel’s feature rich infrastructure with Skype for Business, Lync 2010 and 2013 clients. Please use the MiVoice Quick Reference Guide below for additional details. MiVoice for Skype Quick Reference ...
Posted in: Phones

Orange arrow How do you map a network share drive?

  When you create a shortcut to a shared folder or computer on a network (also called mapping a network drive), you can get to it from Computer or Windows Explorer without having to look for it or type its network address each time. Open Computer by clicking the Start button , and then clicking C...
Orange arrow How do I connect my Northwood owned laptop to my home network?

  Double click on the Odyssey Access Client Manager to bring up the settings screen. Now on the Odyssey Access Client Manager (OACM), click the "Scan" button so your Wi-Fi card can scan the home Wi-Fi network. The scan should reveal your home Wi-Fi network as well as other Wi-Fi signals in the a...
Posted in: Networking

Orange arrow How do I obtain a Xerox Printer/Copy Code?

  If you are having code difficulties with a Xerox printer, or need a code established please contact Bridget Smith at x74304 in the Business Office....
Orange arrow How do I Create an Outlook Email Archive or Personal Folder

  Open Outlook and click on the “File” tab Click on “Account Settings” and select “Account Settings” again within the drop down Under the “Data Files” tab hit “Add” Navigate to your S: Drive and name your Personal Folder whatever you&r...
Posted in: Email
Tagged: email, staff, faculty

Orange arrow How do I schedule a video conference?

  Please allow 5 business days when requesting VTC’s between Northwood sites and 10 business days when requesting connections to non-Northwood sites. Log into, while on the My Campus tab, locate the “My Calendars” section and click the “Schedule an Event&rd...
Posted in: Blackboard

Orange arrow What is OneDrive and how do I use it?

  Microsoft OneDrive for Education is your document library. OneDrive for Education uses Microsoft Office 365 hosted productivity software to store and organize your work files in the cloud. When you store your files in the cloud, it’s easy to share them with your coworkers so that they can r...
Orange arrow How do I VPN into the Northwood network?

  The first time a computer logs into the updated SSL VPN software there will be a few extra steps that need to be completed in order to prepare the computer to use the system. Below are detailed instructions for first time use. Open an Internet Explorer and type into the address...
Posted in: Networking

Orange arrow How do I use my Northwood University Mitel office phone?

  Instructions for basic VoIP phone features, such as placing and transferring calls, forwarding a line, placing calls on hold, and connecting conference calls can be found below. 6920 Model - Quick Reference Guide.pdf 6920 Model - User Guide.pdf 6920 Model - Video Overview Demo 69...
Posted in: Phones

Orange arrow How do I set up my Northwood University Mitel Voicemail for the first time?

  View the Voicemail Quick Reference Guide below to learn how to navigate your voice mail system. Voicemail Quick Reference Guide.pdf Voicemail Usage and Set-Up Video Demo Press the voicemail button, ,on your phone You will be prompted to enter your passcode (the default passcode is your exte...
Posted in: Phones

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