Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
IT Help Desk Client Portal
Sign In
Search
Home
New To NU - Student Computing FAQ's
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Information Technology
Information Technology
Find how-to documents and solutions to common technology-related concerns or issues.
In order to optimize your experience and view all Knowledge Base articles -- please use your My.Northwood credentials to sign into the portal by clicking on the Sign In link in the top right corner.
Categories (9)
Blackboard
Information on Blackboard Learn, Collaborate, and other software used for teaching and learning
Expand
Email, Calendars and Collaboration Tools
Information on NU email, calendar, and other productivity services like BlueJeans
Expand
Hardware
Information on desktops, laptops, printing and other computer hardware
Expand
Network, WiFi, and VPN Connectivity
Information on connecting a computer or device to the NU network
Expand
Password and User Account Access
Information about your Northwood password, account, system access, and network drive/share requests
Expand
Phones and Voicemail
Information related to Phones, Voicemail, and Fax Machines
Expand
Security & Safe Computing
Information on IT security including update system software and how to protect yourself.
Expand
Software and Applications
Information on University software
Expand
General Questions
Answers to common technical questions
Expand
Search this category
Search
Popular Articles
Why can't I login to my.northwood.edu?
How do I install Microsoft Office 365 on my personally-owned device(s)?
How do I reset/change my current, expired or forgotten password?
How do I connect and register my phone, computer or entertainment devices to the northwood WiFi or dorm network ethernet port?
How do I add or remove my Northwood email on a mobile device?
Recent Articles
How do I report suspicious emails, text messages or phone calls?
How do I connect to Northwood's WiFi if I am a guest?
How do I manage the installation and updates of software for Northwood-owned Windows computers?
How do I install Microsoft Office 365 on my personally-owned device(s)?
What is ProofPoint, and how can I review and relocate missing emails in my Low Priority Inbox folder?
Popular Tags
blackboard
(20)
email
(12)
course
(10)
outlook
(8)
student
(8)
mac
(6)
turnitin
(6)
create
(5)
faculty
(5)
password
(5)